Q. WHAT ARE YOUR OPERATING HOURS AND LOCATION?

We are open Monday to Friday from 10am to 7pm.

Q. HOW LONG DOES A SHIRT OR TROUSERS TAKE TO MAKE?

Shirts take up to 3 days to produce depending on the volume ordered. This means 2 full days after recording your measurements and choosing all of your options. We will make one shirt first and test the fit the following day. Any alterations are recorded and used to make any remaining shirts. If you do not have this amount of time in Bangkok we can ship the shirts to you but we do require at least one fitting. The same time frame and system will be used for trousers. 

Please note that unless you purchase a suit there is a minimum order of 3 shirts or trousers in any combination. 
For more information on fittings please visit our how it works

Q. HOW LONG DOES A JACKET OR SUIT TAKE TO MAKE?

In order to ensure a perfect fit we require 4-5 days with 3-4 fittings to ensure a fantastic fit. This means 3-4 full days after recording your measurements and choosing all of your options. We strive to achieve a perfect fit for all of our clients but if you donít have 5 days in Bangkok we can post the garments to you if they are not completed when you leave. 

The absolute minimum requirement is 3 days. 1 to choose your fabric and customisations with 2 more fittings. We do not recommend this though as there is no guarantee that the garment will have a perfect fit.

Q. WILL MY SCHEDULE ALLOW ME TO GET A SUIT MADE?

Many of our clients travel around Thailand using Bangkok as a base. We will make appointments that fit around your schedule. You will require a total of 4-5 days in Bangkok. 
An ideal schedule would look like this. You would come in on Monday sometime and choose your fabrics, your options and we would take your measurements. Then we need about 24 hours to work on the garments to have them ready for a first fitting. The first fitting would be the next night so Tuesday evening. We would then need another 24 hours to work on the garments again so your second fitting would be Wednesday evening. If you did not have anymore time then we could work on the garments and ship them to you once completed. Otherwise we could do 1 more fitting which is the best option to ensure a great fit.

Q. HOW LONG DOES A FITTING TAKE?

Your initial visit is what will take the longest. Depending on how decisive you are with choosing fabrics, styles and options it can take anywhere from 30 minutes to an hour and a half. An average initial visit takes about 45 minutes.

Fittings usually take much less time as it is just yourself and your tailor discussing the fit of the garment and making any alterations. This usually takes about 20 minutes.

Q. HOW LONG WILL IT TAKE TO SHIP MY CLOTHES?

Once your order has been finalized (payment made, all options selected) we do our best to ship within 4 weeks. From this point, shipping typically takes between 3-5 business days. 

Q. WHO DO YOU USE FOR INTERNATIONAL SHIPPING?

We use EMS, DHL, FEDEX, UPS, TNT and we also use our own courier service, which can delivery door to door service. When you received the products from us, you do not have to pay any single tax (That we clear in Bangkok before we shipped to you) for all international shipping- We will provide you with a tracking number and a link to track the items.  

Q. YOU KEEP MY MEASUREMENTS?

After your final fitting we take final sizes from your garments and store them, along with your paper pattern, for any future orders. So long as your sizes donít change you are free to order anything and we will post the garments to you.

 

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